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The Deal with HostGator (and Review)

Got a website that you want to start? Make the entire process super simple with the huge array of services from HostGator. They have tons of services to offer, including reseller hosting, VPS...

Got a website that you want to start? Make the entire process super simple with the huge array of services from HostGator. They have tons of services to offer, including reseller hosting, VPS hosting, and dedicated hosting that will help make your life much easier!

HostGator allows you to take advantage of their drag-and-drop website builder, so even if you don’t have a ton of experience, you’ll be able to create a successful website from the ground up. Their QuickInstall application also allows you to get your website up and running quickly! If you already have a website, you can easily transfer the hosting over to HostGator. Their Migrations Team works to move all of your existing content over to HostGator, so that all of the configurations will be accurate. You can even transfer domain registrations from other sites, so that your complete online portfolio can be managed from one location!

Worried about entrusting your site to the HostGator folks? You shouldn’t be! They offer a 45-Day Guarantee - you can try their services for 45 days, and if you’re not completely satisfied, you can cancel and receive a full refund - no questions asked! HostGator also provides a 99.9% Uptime Guarantee, so that you can be sure your website will be completely functional all of the time!

HostGator got its start back in 2002, and they have been pleasing customers ever since then! Bloggers on WordPress, Joomla, and many other niches have happily used their dependable services at affordable prices. They’ve even received several awards for their reliable company! One of the reasons customers are so satisfied is the complete availability of the HostGator team. In fact, they’re available to answer questions 24/7, 365 days a year! They have representatives ready to help through telephone, email, and Live Chat options!

Get your site started today, and earn savings on your services with a HostGator coupon code!

What is HostGator? HostGator review
HostGator hosts over 9 million domains and is one of the most popular web hosts in the industry. They offer shared hosting, VPS hosting, dedicated servers, and managed WordPress hosting plans. With 1-click WordPress installation, 99.9% up time guarantee, and 24/7 support, it’s a smart choice for any website owner. 

CouponPal is a HostGator customer and partner since 2012. We consider them the best web hosting for businesses and personal sites.

HostGator Review from CouponPal 

Read our detailed HostGator review to see if HostGator is the right choice for you.

In this detailed HostGator review, we will put their promises through our testing process. 

Following are the areas we will look into:

Reliability: Will your website be available 24/7/365 without any downtime?

Performance: How fast will your website load on HostGator? We will run our own performance tests to analyze this.

Customer Support: Can you count on their customer support? Will you be able to easily get help when needed?

Features: Do their features help you easily create and manage your website?

Pricing: Do they offer the best pricing in industry? Are there any HostGator deals that can save you money?

Bottom line: Want to skip the details? To summarize, we found HostGator to be reliable and customer friendly hosting service. Their 24/7 customer support is among the best.
That’s why we’ve added HostGator as one of the best WordPress hosting companies, and thats why we use them to power many of our websites.

Let’s jump to the more detail oriented parts of our HostGator review. This will help you figure out if HostGator is right for your website.

About HostGator

HostGator was founded in 2002 and grew quickly to become one of the biggest hosting companies in the world. You can credit the monstrous growth to their great shared hosting plans, reliable web hosting, and quality customer service.

Today it is headquartered in Houston, Texas and hosts over 8 million domains. They have 850+ employees that offer around the clock support and serve businesses of all sizes.

HostGator Guarantee


HostGator offers 45 days money back guarantee. Normally, web hosting companies do not offer a money back guarantee exceeding 30 days.

Pros and Cons of HostGator

Like every other product and service, each hosting company have their pros and cons. Here are the pros and cons of HostGator that we learned.

Pros

Reliable hosting: HostGator guarantees an uptime of 99.99%. If you experience downtime below that, then you will get back one month credit on your account.

Flexible billing periods: You can choose between monthly and yearly billing periods. Longer billing periods will get you the most discount.

Free migration: HostGator offers free migration service with all new accounts. Their expert team will transfer your website from your previous host at no extra cost during the first 30 days of signing up.

Cons

No free domain: Unlike many other hosting companies, HostGator does not offer a free domain registration upon signing up. However, they do have deals that offer domains at a great discount with the purchase of a hosting plan. 

HostGator Performance

What would you do if you sign up for a host and find that your website is painfully slow and often disappears? You’d have to switch providers, and this will cost you more money and headache.
That’s why you want to choose a web hosting company that is reliably fast with stable performance record all around. But how would you get this information?
We decided to check HostGator’s performance by running our own tests. Let’s find out how well it performed.

HostGator Speed Test Results

The most important performance indicator is the speed. A faster website is good for your users, and it also helps your SEO rankings.

Our test site loaded in just under a second for a server in Dallas, Texas. That’s faster than 94% of all tested sites.

That’s nice but how would your site perform under peak traffic hours?
To test this we used a tool called LoadImpact. It sends virtual users to a website and gradually increases the number of users on your site up to 100 at once.

Load Impact tests for HostGator

The green line in the chart is page load time and the blue line shows the number of users on the site. As you can see, our test site performed really well up to 80 users, after that it started to slow down.

These results are particularly good for a shared hosting account. Remember that on a shared hosting account, you share server resources with other sites hosted on that same server. You will need to upgrade your hosting account if you start getting more visitors at the same time.
Another remarkable thing to be noticed is that our test site didn’t went down during the test. As you can see in the screenshot below.

HostGator uptime


HostGator Server Response TimeThe content of your website significantly affects the page load time. For example, if your website has many images, then it will increase the page load time.
This affects your server’s speed test results. We wanted to see how fast the HostGator server actually responds.
To test this, we used a tool called Bitcatcha. It works differently than other website speed testing tools. Instead of loading the content, it only tests the response time of the server.
It also runs the test three times from multiple locations spread all over the world to get the average response time for each location.
Here is how HostGator performed in these tests:
HosGator server response time results
Our HostGator review site performed really well. The server response time remained less than a second. In the United States, it was merely 37 ms.
Overall, this result indicates that your site will load quickly around the world.
HostGator Hosting Plans and FeaturesHostGator offers a variety of hosting plans. You can choose from shared hosting, VPS hosting, dedicated servers, cloud hosting, and WordPress hosting plans.
All these plans are feature rich and suitable for different budget and hosting requirements.
HostGator hosting plans
Let’s take a look at these plans offered by HostGator.
Shared hosting: Shared hosting is the best way to start a new website with low traffic. On shared hosting environment, your website shares resources with other websites hosted on that same server.Cloud hosting: While a shared hosting account is limited to a single server, cloud hosting utilizes multiple servers. This plan is suitable if your website gets frequent traffic spikes.WordPress hosting: This is their shared hosting plan optimized for WordPress powered websites. It optimizes performance and protects your website from some common WordPress attacks.VPS (Virtual Private Server): Virtual Private Server allows you to manage your virtual resources on a cloud hosting platform. It is suitable for growing websites with frequent traffic spikes.Dedicated server: With dedicated hosting you get a server solely for hosting your website. But it also comes with great responsibility because you’ll have to maintain it by yourself.Breakdown of HostGators’s Shared Hosting PlansShared hosting plans are great for new websites and beginners. They allow you to easily set up your website, so you can start working on getting more traffic and growing your business. You can later upgrade your hosting as your website grows.
HostGator’s shared hosting plans come in three different levels. All plans include unlimited storage and bandwidth. The main difference is the number of websites you can host.
Hatchling: The Hatchling plan allows you to host only one website. It includes 1-click WordPress installer and comes with standard set of features.Baby: The Baby plan allows you to host unlimited websites. It includes all the features of Hatchling plan, and you can also use addons such as private SSL.Business: Suitable for small business websites. This plan includes free SSL certificate and free dedicated IP which you will need to create an eCommerce website.HostGator Support and Customer ServiceHostGator offers one of the best customer service in the industry. This includes 24/7 phone and live chat support as well as ticket based email support.
Inside your hosting dashboard, you will find their support portal. This portal helps you find quick answers from a knowledge base of 680+ articles and 500+ video tutorials.
Every HostGator account is fully guaranteed by the CEO, Adam Farrar. If you ever have a problem with the regular support, then you can ask your ticket to be assigned to Adam. He will actually respond personally to each ticket assigned to him.
Conclusion: Is HostGator the Right Choice for You?Now that you have read our detailed HostGator review, you are probably thinking if HostGator is right for you?
HostGator offers variety of hosting plans that fit all budgets and requirements. They offer all the tools you will need to build a website.
Over 2 million customers have already trusted HostGator. Whether you are a seasoned Internet pro, or just starting out with your first website, you’ll find every necessary tool to bring your website to next level.
Ready to get started with HostGator? Click here to select your HostGator plan today.
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If there’s one name you’d recognize on our full list of web hosts, it’s HostGator.
You might not be sure why you know it, but you do.
It’s probably because the Houston-based HostGator is one of the largest web hosts on the planet with over 9 million (!) domain names hosted. They boast partnerships with tiny tech titans Cisco and Linux (ever heard of ’em?).
HostGator has been around since 2002, originally founded by Brent Oxley before being acquired a decade later by Endurance International Group (EIG) who also owns Bluehost, Justhost, iPage, and Fatcow, among others.
They have two U.S. based data centers in Houston and Provo, Utah. The company has now become a hugely successful international brand.
In early 2012, HostGator opened up an office in India to expand their international reach. Since then, HostGator has become a true Host-In-India brand.
What has made HostGator so massively successful?
Impressive uptime? Fantastic customer support? Or a HUGE marketing budget?
We wanted to find out for ourselves and provide an honest, unbiased report that sheds light on their performance (not their advertising claims).
In June 2015, we set up a WordPress website on their ‘Hatchling’ shared plan.
Since then, we’ve monitored their performance statistics including uptime and speed to share the results with you.
Here’s what we found:
 
Pros of using HostGator (Shared) HostingHostGator has a few noble qualities, including a longer-than-average money back guarantee and an easy-to-use interface for beginners.
Here’s a quick summary:
1. Uptime? Very Good – 99.98%A website is only useful when it’s up-and-running, stable and consistent.
Luckily, HostGator was able to hit 99.98% uptime (.04% better than industry average) over the past ten months.
When we first connected our website to HostGator, their uptimes were horrible, but they have been improving ever since.
Last 10-month average uptime:December 2017 average uptime: 99.94%January 2018 average uptime: 99.98%February 2018 average uptime: 100%March 2018 average uptime: 99.95%April 2018 average uptime: 99.96%May 2018 average uptime: 100%June 2018 average uptime: 99.99%July 2018 average uptime: 99.99%August 2018 average uptime: 100%September 2018 average uptime: 99.95%HostGator 10-month performance stats
HostGator uptime is getting better, but it’s still below average. Here’s raw data.
2. Good Support (at least, we think so…)HostGator conveniently offers 24/7/365 support through the phone, live chat, and email.
After a 16 minute delay, their representative was knowledgeable and friendly enough in our experience. We weren’t blown away by the level of service but didn’t walk away with a bad taste in our mouth either.
HostGator Support Live ChatChat with “Charles C” who is a Hostgator support agentIt may have taken a few minutes to receive a response, but Charles C gave extensive answers to all of our questions.
We asked him if there was a way to add spam control to our email. He gave us two recommendations, as well as guides for how to use both tools.
He even recommended one tool over the other (SpamAssassin over BoxTrapper) in his answer.
3. 45-Day Money Back GuaranteeMost of the web hosts we’ve reviewed offer a standard 30-day money back guarantee. HostGator bumps theirs up to 45 days, giving you an extra two weeks or so to test drive their offers before getting locked into a one-to-three year term.
It’s important to note that there are some restrictions and limitations which apply to HostGator’s money back guarantee. Aside from the fact that you must cancel your account within 45 days of purchase.
Here’s what you should know about getting your money back from HostGator:
Your refund isn’t valid for dedicated servers, administrative fees, install fees for custom software, or domain name purchases. It only applies to shared, reseller, or VPS hosting.Refunds for orders of only $0.01 are not eligible (whatever that means).If you pay for your package with a check, money order, or through a bank wire transfer, you’re not eligible for a refund. If you want to make sure you are eligible to receive a refund, be sure to pay for your HostGator subscription with alternative payment options, such as a debit card, credit card, PayPal, or cash.4. Enhanced Security and Free MigrationHostGator will happily assist you with relocating an existing website over to their services for free(only applies a period of 30-days after initial sign-up).
If you’re thinking about shelling out the big bucks (joke – they’re not that expensive) for any of their premium plans, you’ll also enjoy automated daily database backups, automatic malware removal and a free SSL certificate for processing website transactions.
HostGator is also protected against DDoS attacks.
5. Very User-Friendly for BeginnersHostGator is very user-friendly for beginners (which is nice, considering the utilitarian interfaces of some web hosts read like a foreign language).
They also have endless tutorials, FAQ pages, and documents to help you at every turn, with detailed explanations and simple step-by-step walkthroughs.
 
Cons of using HostGator (Shared) HostingEven though HostGator has a few redeeming qualities, they fall a bit short in some of the most important categories (like uptime and speed).
Here’s how they fared in our tests:
1. Not Fast Enough. Just Below Average…HostGator displayed mediocre page loading times.
Over the last eight months, their average was 984ms, which is a bit (10%) slower than the industry average of 890ms.
That ain’t good. Especially when speed is factored into Google’s organic search (SEO) ranking algorithm and has been proven to hurt sales with each delayed second.
This is why site load time is one of our core metrics for ranking web hosts we review.
Again, not a great showing considering there are smaller web hosts will less experience delivering FAR better page loading times.
Last 10-month average load time in 2018:December 2017 average speed: 988msJanuary 2018 average speed: 1,002msFebruary 2018 average speed: 1,019msMarch 2018 average speed: 992msApril 2018 average speed: 897msMay 2018 average speed: 994msJune 2018 average speed: 969msJuly 2018 average speed: 933msAugust 2018 average speed: 1,027msSeptember 2018 average speed: 1,014ms2. Extra Fee for ‘True’ BackupsHostGator advertises ‘instant backups’ as one of their differentiating features on the website. Trouble is that they’re referring to manual ones which are available by default in cPanel.
Do you want automated backups to simplify your life? It’ll set you back with an extra $15.95 annually. Here’s what they say about their ‘instant backups’ on their website:
“HostGator’s automatic backup service runs once a week on a random day, and each run overwrites any previous backups. Only one week of backups are kept at a time. The terms of our backup policy vary depending on the type of hosting account.”
Shared servers are only backed up on accounts that are under 20 GB and 100,000 inodes, too. The company also claims that they provide backups as a courtesy, so they aren’t guaranteed.
They recommend that customers seek third-party backup services to protect their important data.
3. Standard Pricing ‘Tricks’Web hosting pricing looks great from afar, but far from good when you get close.
The first trick in the book is to only offer their lowest rates for the longest terms. Meaning you’ll have to sign up for at least three years if you want the great ‘promotion pricing’ reflected on their website. If you want a true monthly option or even a twelve-month plan, your monthly rate will jump up by 50-150%.
Speaking of ‘promotion pricing’, the second trick in the book is to offer the low advertised rate for your initial term ONLY. That means once your plan expires and it’s time to renew, the rates will jump back up to their ‘normal’ pricing (which again, could be more than double of the original price).
In that light, HostGator doesn’t look like such a good deal after all.
HostGator pricing disclaimer
HostGator Pricing, Hosting Plans & Quick FactsHere’s a quick overview of the various plans offered by HostGator:
HostGator Shared pricing and plans
Shared Hosting: They have three shared hosting plans:
Hatchling plan: This plan starts at $2.75 per month. It supports 1 domain name, unlimited disk space and storage, and unlimited subdomains.
Baby plan: This plan starts at $3.95 per month. It supports unlimited storage, bandwidth and domain names.
Business plan: This plan starts at $5.95 per month. It supports unlimited storage, bandwidth and domain names. It comes with a free dedicated IP, SSL and a toll-free number.
Ease of Signup: Easy signup process.Payment Methods: Credit Card, PayPal.Hidden Fees and Clauses: You cannot use more than 25% of their system resources for longer than 90 seconds at a time. Shared and reseller hosting accounts cannot have more than 250,000 inodes. Accounts with over 100,000 inodes are automatically removed from their backup system.Upsells: Lots of upsells.Account Activation: It can take up to 24 – 48 hours to activate your account.Control Panel and Dashboard Experience: cPanel.Installation of Apps and CMSs (WordPress, Joomla, etc.): They make it easy to install popular apps and CMSs in a few steps using QuickInstall.HostGator also claims that you’ll get the following features for free with each shared hosting plan:
Free HostGator Website Builder that includes over 100 Mobile-Friendly Templates and an Image LibraryFree Website Transfer, Domain Transfer, MYSQL Transfer, and Script TransferYou can instantly install 52 Free scripts on your account with a few clicks$100 Google Adwords Offer (If you already have an AdWords account, this offer does not apply. You can only use this credit on new Google AdWords accounts. Find more details here.)$100 Bing Ads Credit (This offer is only valid for HostGator users who open a new Bing Ads account. You’ll find more details here.) 
Do We Recommend HostGator Shared?Unfortunately, no.
HostGator is one of the biggest, household web hosting names for a reason. But their regular, shared hosting option is just great for someone who is starting out – it’s not for people who are truly serious about their website.
While HostGator Shared hosting average uptime is good – 99.98%, their speed isn’t.
They’re an average host. There are far better options for your money.
Having that said, they seem to have improved their services drastically since May/June 2016.
Need a better alternative for HostGator shared? Take a look at our review on their WordPress Cloud hosting.
Have you used HostGator? If so, please leave your HostGator review below. Good or bad – it doesn’t matter as long as it’s honest and useful.
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“HostGator has been around for over a decade and is well-respected for their large number of servers and their consistent reliability. Known mostly as a shared hosting provider, HostGator still supplies decent dedicated and VPS options if you need your site to scale.
HostGator costs a little more than some of the other budget-minded shared hosts, but that contributes to their reliability and well-known support. They offer decent features included in their basic offerings, unlimited disk space, a nice control panel, and free website templates. While the feature list is short compared to other hosts, you do get the flexibility to add them as you see fit.
Aimed primarily at the semi-technical user, HostGator's flexibility is their strong suit. Dedicated, VPS, and Windows hosting is available if that fits your needs. For those than need it, root access, SSH, and support for Ruby, Perl, Python, and other languages is available on all plans.
HostGator has nearly limitless options and control available for their server, however, they require a little more knowledge than beginner-focused web hosts. If you need to host multiple sites, their wide array of offerings make them a great choice.”
Easy-to-use control panelFREE Weebly site builderUnlimited disk space, emails, and bandwidth on all plansNo contract required and 45-day money-back guarantee50% off your first month, plus domains starting at $5!
An Array of Hosting OptionsHostGator offers shared, dedicated, and VPS hosting, as well as domain registration and reselling options.The crux of HostGator's services is their shared server hosting; this is what they're known for excelling at in the industry. While focusing on the shared server segment of the market, HostGator has mastered what it takes to create a great customer experience, knowing the needs of the shared server client very well.HostGator's understanding of the shared hosting user makes the team the ideal guide to lead customers into the virtual and dedicated server world as they outgrow the shared space over time.Lots of FreebiesThere are a lot of freebies that HostGator throws in with each hosting plan, including: unlimited disk and bandwidth, a free website builder and website building tools, over 4,000 website templates, free domain transfers, and unlimited mySQL databases.Additionally, new site owners can call attention to their web property utilizing the $100-worth of Google Adwords credits, courtesy of the HostGator team.In addition, there are 1-click installs available for all of the major open-source projects, such as WordPress, Joomla, and Magento.Great Support and GuaranteeA 45-day money-back guarantee allows you ample time to try out HostGator and make sure that their hosting can serve your needs.A 99.9% uptime guarantee is pretty standard for the web hosting industry and will cover most people's needs. If you need a higher uptime rate, you can find it, but it will cost you.24/7/365 support is available via phone, chat, ticket system, and an online knowledge base.Control Panels GaloreHostGator uses the latest cPanel software to power their administration consoles. You can get rolling quickly, including tasks like organizing and launching eCommerce shopping carts.Using their backend panel, you can gather stats and logs using AWStats, Webalizer, Raw Log Manager, and Error Logs.A web-based file manager will help you keep your server clean and free of junk.
Ease of Use (4.4 / 5.0)The HostGator Homepage HostGator ReviewStrightforward Control Panel HostGator ReviewMetrics, Security, and Software HostGator ReviewWith a quick provisioning system and clear icons, it is easy to get going with HostGator. I found the experience to be straightforward, and when I had questions, I could easily start a live chat to get them answered quickly.
Pricing (4.3 / 5.0)"Hatchling" Plan$2.64/month »"Baby" Plan$3.78/month »"Business" Plan$5.68/month »HostGator's pricing is in the middle of the road when it comes to shared and VPS hosting. Good customer service and live chats cost money, and most good beginner web hosts fall in this range.
Reliability & Support (5.0 / 5.0)With a 99.9% uptime guarantee HostGator performs admirably when it comes to reliability. This level of service is the industry standard and while there are hosts with a higher uptime rate, they also have a higher cost. HostGator has been in the industry for a long time, so you can feel safely assured that they are not a scam and will be around for the long term.
HostGator Includes Extensive Online Knowledge Base for Common Hosting Issues and 24/7/365 Live Support via Email, Phone, and Chat

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HostGator Coupon Code FAQs

Need some help getting your website up and running? Turn to HostGator for all your web hosting needs! Their reliable support and dependable satisfaction guarantees means you’ll always be happy...

Need some help getting your website up and running? Turn to HostGator for all your web hosting needs! Their reliable support and dependable satisfaction guarantees means you’ll always be happy with what you get! Here are some questions you might come up with while you’re using the site.

Why isn’t my HostGator coupon code working?

If your HostGator coupon code isn’t working, look to see if there’s an expiration date or minimum size order attached to the deal you’ve chosen. These types of restrictions can prevent your coupon code from working at checkout.

How do I contact customer service?

You can reach customer service 24/7, 365 days a year by calling 1-866-96-GATOR or by setting up a Live Chat to speak immediately with a representative.

What services are offered?

HostGator offers web hosting, reseller hosting, VPS hosting, dedicated hosting, and domain hosting (among others!). Visit their homepage for a full list of services.

Is there a satisfaction guarantee?

There’s a 45-Day Guarantee provided by the HostGator team. If you’re unsatisfied with your experience within 45 days, you can cancel your account and receive a full refund - no questions asked!

How can I create a support ticket?

If you need a specific question answered and would like to create a support ticket, just log into your HostGator account and go to Support. There you can enter a ticket to get your problem solved quickly!

What payment options are accepted?

HostGator currently accepts all major credit cards. You can also complete your order using PayPal.

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