Represent love for your favorite team with a hat from Lids.com. With a huge selection from all your favorite sports, you’ll be able to find the perfect hat for an awesome price. Don’t forget to use your Lids.com coupon code for some sick savings. Here are answers to questions you might have while shopping at Lids.com.
Why isn’t my Lids.com coupon code working?
You go to purchase some awesome hats, and your coupon code doesn’t seem to be working. If this happens, look to see if there is an expiration date or minimum size order restriction attached to the deal. These limitations can affect whether your coupon is accepted at checkout.
How do I contact customer service?
You can reach customer service by calling 1-888-564-4287; representatives are able to answer your questions anytime, day or night. You can also email them at Contact Us.
What is the return policy?
As long as you have the original receipt or packing slip, you can return your items for a refund within 30 days. If you don’t have the receipt, you can receive merchandise credit. If more than 30 days have passed, you can receive a gift card in the amount that the item is currently selling for. After 90 days, returns will not be accepted at all. Also, you cannot return items that have been worn or washed. Clearance items also cannot be returned. If you want to return an item that has custom embroidery, you must contact customer service first.You have the option of sending return items back or returning them at your nearest Lids store. For more details, go to the Return Policy page.
Do I have to pay for shipping?
If you spend over $50, your shipping is free! If you spend less than that amount, your shipping charges are a low, flat-rate of $4.99. You can also have any items shipped for free if you are willing to pick them up at your nearest Lids retail location. More information can be found at Shipping Options.
What payment methods are accepted?
Lids.com currently accepts Visa, American Express, MasterCard, Discover, and Lids Gift Cards. You can also pay for your orders with PayPal or Bill Me Later. Bill Me Later is a payment method where you can pay for your purchase in monthly installments.
What is the Lids Club?
The Lids Club is a great way to earn savings on your purchases. For only $5 a year, you can earn 20% off hats and embroidery, 10% off apparel and accessories, and sneak peeks of new merchandise. You’ll also receive emails or texts notifying you of special promotions and events. Additionally, for every $1 you spend, you’ll earn one point. If you earn 300 points within a year, you’ll be upgraded to Lids Club Pro, which lets you earn extra benefits like priority access to limited edition products and VIP events, advanced purchases of special products, and special Lids partner rewards. The Lids Club is an awesome way to get extra rewards every time you spend money in a Lids store or online.