Don’t forget important birthdays ever again! When you link your Facebook account to JibJab, they’ll send you alerts on days where you need to send an ecard or video. You’ll always be on top of wishing your friends and family a happy birthday. Here are a few questions you might come up with while using the site.
Why isn’t my JibJab coupon code working?
If your JibJab coupon code isn’t working, check to see if there is an expiration date attached to the deal. Also, be sure that the coupon you’ve selected goes with the exact membership you’re purchasing; some of the deals only apply to specific subscriptions.
How do I contact customer service?
You can reach JibJab customer service by emailing them at Contact Us.
What payment methods are accepted?
JibJab currently accepts MasterCard, Discover, Visa, and American Express. You can also use Paypal to complete your order.
Does JibJab work on iPhones or an iPad?
At this time, there is not an app for JibJab that would be compatible with any mobile devices (including smartphones or tablets). Flash-run sites like JibJab are not accepted on mobile devices, but JibJab is working to make the site friendly to all devices soon.
Is there a way to see if the recipient of my card received it?
You can look to see if your card was delivered by going to the “My eCards” tab in your JibJab account. Click “Track eCard,” and you can tell whether your card was opened. If it hasn’t been opened, you can hit “Resend,” and the card will be redelivered.
How can I check when my membership will be over?
It’s easy to keep track of your membership. After you log into your account at JibJab, head to the “My Info” tab. There you can find information about your membership, including when it will expire.