SkinStore.com carries more than 250 premium brands of skincare and haircare products. You can find your favorite brands, like Frederic Fekkai, Clarisonic, philosophy, and Jurlique. They also carry tons of cosmetics that you won’t be able to resist trying out. Here are some questions you might need help answering while you shop at SkinStore.com
Why isn’t my SkinStore.com coupon code working?
SkinStore.com coupon codes are generally effective. However, if you come upon one that isn’t accepted at checkout, make sure there isn’t an expiration date or minimum size order attached to the deal you’ve chosen. These types of restrictions can sometimes cause a coupon to be rejected at checkout.
How do I contact customer service?
You can reach customer service by calling 1-888-586-7546, Monday through Friday from 9 a.m. to 9 p.m. (ET). You can also email them at firstname.lastname@example.org or set up a Live Chatto get your questions answered.
What is the return policy?
If you’re unhappy with a purchase from SkinStore.com, you have 30 days to mail back your items for a refund. You must obtain a Return Merchandise Authorization (RMA) number by emailing email@example.com or contacting customer service (see above). You will be responsible for return shipping costs. For more information, go to the Return Policy page.
Do I have to pay for shipping?
If you spend over $49, your shipping is free! Otherwise, your shipping is a low, flat-rate of $4.95. SkinStore.com also offers 2-Day delivery for $9.95 or Next Business Day delivery for $19.95. Don’t forget to check CouponPal for any additional shipping promotions! For other details, go to Shipping Methods and Rates
What payment methods are accepted?
SkinStore.com currently accepts Visa, MasterCard, American Express, and Discover. You can also use Bill Me Later or PayPal to complete your order.
What is the My Refills Program?
The My Refills Program can help ensure that you never run out of your favorite products again! When you see the My Refill icon next to items in your shopping bag, you can choose products to be shipped to you automatically. Select the frequency and quantity you’d like for each shipment, and your credit card will be charged once your order is sent out. For your very first order, you’ll receive 10% off; for every subsequent purchase you’ll get 20% off! SkinStore.com will also email you five days before your card is charged in case you need to make any changes. This program is a great way to keep all of your products in stock without the hassle of having to keep reordering!